What do we do with the information that we gather from you?
We receive and store certain types of information whenever you interact with us. Some of the information is provided directly by you and some is collected, like the practice of many Web sites, by using "cookies." Additionally, we may monitor the use of our website and ChefClub emails or collect certain types of information when your Web browser accesses this site. This is done in an effort to provide you with useful information. We might also receive information about you from other sources. We will use your personal information to communicate with you about your order, our site and special promotions or announcements that are relevant to you. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) If you do not wish to receive any information from us at all you may remove yourself from our email group at any time by using the “opt-out” option at the bottom of each message. If you no longer wish to receive postage mail communications, please send an email to this effect to clientsupport@TheShadowChef.com.
The Shadow Chef may share your personal information, including but not limited to your name and email address, with our partner, Caribbean Caterers, for the purpose of informing you about services of interest to you. When you register for ChefClub or for a User Account, you may opt out of receiving these emails. To opt out of receiving these emails in the future, simply use the “opt out” at the bottom of a message from Caribbean Caterers.
There is a "send this page to a friend" feature and/or social sharing icons on each promotional email and announcement that we send to you. This feature allows you to forward the coupons, promotions and announcements to people that you feel will be interested. For this feature to function, we ask for email addresses for you and the recipient. We do not store or save the recipient addresses, and the recipient will not receive any communication from The Shadow Chef or its partners as a result of having used this feature. To receive future communications, the recipient must register for ChefClub or create a User Account on this Site.
To disable cookies: The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. However, cookies allow you to take full advantage of all of www.TheShadowChef.com’s features so we recommend that you leave them turned on.
o help make this Site easier for you to use by not having to enter information more than once. o help you quickly find information, products, and services.
o help us create content on this Site that is most relevant to you.
o alert you to new information, products, and services that we offer?
As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol ("IP") address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.
Before you place your first order, you will be required to create a User Account. You will be asked certain questions including, but not limited to, your name, address and credit card information. Providing complete and accurate information is required. The information is used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. Additionally, if we encounter a problem when processing your order, we use this personal information to contact you.
Will you ever share my information?
Release of your personal information
Furthermore, we employ other companies and individuals to perform functions on our behalf. These companies may do such things as process your credit card payment. Their access to your personal information is needed to perform their functions and they may not use your personal for other purposes.
This site may contain links to other sites on the Internet that are owned and/or operated by third parties. We use reasonable diligence to ensure that the services and information provided by us is reliable and accurate. However, we do not maintain any control over the quality of service, accuracy of information or operation of websites of Third Party Providers. You acknowledge that The Shadow Chef is not responsible for the operation of or content located on or through any such site. The appearance of a link to a Third Party Provider on the Site is not an endorsement of such Third Party Provider or any services or information provided by the Third Party Provider or at its site.
How secure is my personal information?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software. This software will encrypt information that you send us. When confirming an order, we will reveal only the last five digits of your credit card number. We must transmit to the appropriate credit card company during order processing the entire credit card number and other identifying information to charge the card.
Because you may store your credit card information in your User Account area, it is important for you to protect against unauthorized access to your user name and password and to your computer. Be sure to sign off and close the browser when finished using a shared computer. Do not communicate your user name or password to a third party. See